Service and parts · 7430 West Orchid Lane
Book it in under a minute.
The department opens at 7:00am on weekdays and 8:00am on Saturday. Two taps below gets you either an appointment slot or a person, and both of them end the same way: your car, in the hands of Lexus-trained technicians, on this street.
Three lines, three departments
Which starts with ringing the right one.
The list
Then telling us which of these it is.
Ten things the department does every week, in the order Chandler books them. If yours is not on the list, it is still on the list. Say the symptom and the advisor will name the job.
Oil and filter
Engine oil and oil filter replaced, all fluid levels inspected and adjusted, cabin air filter replaced.
Tires and rotation
Rotation on every scheduled service. New tires specified for your vehicle, in stock, with 24 month road hazard coverage.
Brakes
Pads, calipers and rotors inspected on every visit, and replaced with genuine Lexus parts when the inspection says so.
Battery
A complimentary check of the battery and the charging system, and a genuine Lexus battery fitted if it needs one.
Check engine light
Read on the diagnostic equipment the vehicle was designed around, not a parts-counter code reader.
Coolant flush
A Phoenix-summer service if ever there was one, on the schedule Lexus publishes for your model year.
Air conditioning
The one nobody books until May. Book it in March.
Steering and suspension
Precision alignment equipment, checked and adjusted, for the pull and the off-centre wheel.
Wiper blades
Genuine blades, fitted while you wait, usually inside the visit you are already here for.
Detailing
Interior and exterior detailing, in the same building that services the car.
The visit
After that, four steps and you are done.
Step 1
Pick the day
Use the appointment form or call the service line. Weekday mornings from seven are the quietest slots.
Step 2
Say what it is doing
Noise, light, pull, smell. An advisor who knows the symptom before you arrive can have the parts on the bench.
Step 3
Choose how you leave
Wait in the lounge, take a loaner, or accept a ride to your home or office.
Step 4
Collect it washed
The complimentary car wash is not an upsell. It is the standard finish on a service visit.
Book it
So pick a morning, and hand us the keys.
The 7:00am slots go first, because half of Chandler drops the car on the way to work. Parts orders and accessory fitting go through the same department.